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- Medical
  
  The Pacific Insurance Berhad is known for its competency and expertise in medical insurance. We have one of the widest range of medical insurance products in the Market.
  
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- Motor
  
  We offer Motor Insurance for the following types of Vehicles: Private cars, Motorcycles, and Commercial Vehicles.
  
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- Travel
  
  Our Travel Insurance allows you to enjoy your holiday trips with a peace of mind.
  
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- Personal Accident
  
  Our Personal Accident Cover provides compensation in the event of injuries, disability or death. Pick a product that best suits your requirements.
  
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- Home Content
  
  It is a comprehensive cover covering your home contents and your personal possession against fire, lightning, water damage, explosion, earthquake, windstorm, flood, malicious damage, impact damage, aircraft damage and riot and civil commotion.
  
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- Other Products
  
  The Pacific Insurance also provides variety types of other insurance products.
  
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PACIFIC ROADSIDE ASSIST

Announcements

The Pacific Insurance Berhad > Announcements

Important Updates on Bank Negara Malaysia’s Interim Measures Relating to Individual Medical and Health Insurance Repricing
January 15, 2025 View
Buy & Get Rewarded
October 10, 2024 View
The Pacific Insurance Berhad Appoints Ms. Khoo Sook Hooi as Chief Financial Officer
June 19, 2024 View
Fairfax Asia Appoints Gobinath Athappan as Chairman and Chief Executive Officer
June 6, 2024 View
Obituary Announcement – In Loving Memory of Mr. Ramaswamy Athappan
May 23, 2024 View
The Pacific Insurance Berhad Appoints Mr. Marcus Hanrieder as Chief Executive Officer
March 8, 2024 View
Service Tax Rate Revision From 6% to 8% Beginning 1st March 2024
February 15, 2024 View
Enhancing Pacific Roadside Assist: Introducing New Digital Features for an Improved Customer Experience
July 31, 2023 View
Important Announcement : Q Sentral Head Office is Now Accessible
July 28, 2023 View
Important Announcement : Q Sentral head office is not accessible
July 26, 2023 View
Nationwide Customer Service Survey
May 23, 2023 View
FAQ on Insurance Customer Satisfaction Index Survey Conducted by Nielsen Malaysia
May 23, 2023 View
Important Announcement : HQ @ Q Sentral Electricity Restored
May 22, 2023 View
Important Announcement : HQ @ Q Sentral Electricity Disruption
May 17, 2023 View
Chinese New Year Greetings 2023
January 19, 2023 View
Christmas Greetings 2022
December 22, 2022 View
Happy Deepavali 2022
October 21, 2022 View
NEW PRODUCT PACIFIC Critical Care
June 1, 2022 View
PacificLink System Scheduled Maintenance 27 May 2022 Extended Until 2 June 2022
May 31, 2022 View
Introducing Our New Private Car Comprehensive Product – Motor Pro
April 4, 2022 View
Extension of Motor Stay Safe & Stay Protected Campaign
April 4, 2022 View
Extension of TPIB Free DPPA Campaign
March 31, 2022 View
Announcement of Temporary Closure of Melaka Office
February 28, 2022 View
Announcement of Temporary Closure of Seremban Office
February 24, 2022 View
Closure of TPIB Head Office Customer Service Counter Until 24 February 2022
February 21, 2022 View
Announcement of Temporary Closure of PJ & Klang Office
February 14, 2022 View
The Pacific Insurance Berhad wishes you & your loved ones Happy Lunar New Year!
January 25, 2022 View
TPIB Agency Circular on PIAM Flood Relief CSR Fund
January 6, 2022 View
Christmas Greeting
December 25, 2021 View
17-19 December 2021 Flood – Communication on Motor & Non-Motor Claims to TPIB Policy Holders
December 20, 2021 View
PacificLink System Back to Normal
December 15, 2021 View
PacificLink System Down For Maintenance 14 December 2021
December 14, 2021 View
Announcement of Temporary Closure of Ipoh Office (Updated)
November 29, 2021 View
Announcement of Temporary Closure of Ipoh Office
November 25, 2021 View
Deepavali 2021 Greetings
November 2, 2021 View
Announcement of Temporary Closure of Kuching Office
October 13, 2021 View
Announcement of Temporary Closure of Taiping Office
September 9, 2021 View
Temporary Closure of Johor Bahru Branch
August 5, 2021 View
Announcement JB Branch Closed To Agents & Walk-Ins During EMCO
August 3, 2021 View
Announcement Closing of Seremban Branch During EMCO
July 12, 2021 View
Reopening of Head Office
July 7, 2021 View
Temporary Closure of Head Office @ Q Sentral
July 6, 2021 View
Announcement Closing of Klang Petaling Jaya Branch During EMCO
July 5, 2021 View
Announcement Closing of Kuantan Branch
May 27, 2021 View
Operating Hours During Movement Control Order (MCO) 3.0
May 24, 2021 View
Selamat Hari Raya Aidilfitri
May 13, 2021 View
Closing of Klang Branch till 20 May 2021
May 11, 2021 View
Reopening of Head Office @ Q Sentral
February 10, 2021 View
Temporary Closure of Head Office @ Q Sentral
February 8, 2021 View
Reopening of Head Office
January 25, 2021 View
Reopening of Seremban Branch
January 22, 2021 View
Temporary Closure of Branch Office @ Head Office, Q Sentral
January 20, 2021 View
Temporary Closure of Seremban Branch
January 19, 2021 View
Temporary Closure of Klang Branch Customer Service Counters
January 4, 2021 View
Temporary Closure of Kota Kinabalu Office
October 9, 2020 View
Kota Kinabalu Branch Relocation
October 5, 2020 View
Reopening of all Branches
June 11, 2020 View
Reopening of Branches in Green Zone Areas
April 29, 2020 View
Reopening of Head Office @ Q Sentral
April 21, 2020 View
Change in Operating Hours for Head Office
March 25, 2020 View
PIB Closure of Branch Offices
March 23, 2020 View
Circular on Movement Control Order
March 18, 2020 View

Who We Are

The Pacific Insurance Berhad has its roots going back to the 1950s when it was the Malayan business arm of The Netherlands Insurance Company, then the 12th largest insurance company in the world. The Company has been writing non-life business and is known for its expertise in writing medical insurance.

The local operations were reconstituted in 1984 into a local insurance company bearing the name, The Netherlands Insurance (Malaysia) Sdn Bhd. The name of the company was changed to The Pacific Netherlands Insurance Berhad 1994 and The Pacific Insurance Berhad in 1995.

In March 2011, Fairfax Asia Ltd acquired 100% of The Pacific Insurance Berhad and as of December 2016, The Pacific Insurance Berhad is 85% owned by Fairfax Asia Ltd and 15% owned by Koperasi MCIS Berhad.

Testimonial

Pacific Insurance Bhd (PIB), a market leader in medical insurance, has been our strategic partner since 2003. With the acquisition by the Fairfax Group, the new management has taken positive steps in improving customer relations emphasizing on services and embracing a people centric approach.

Progressive management style, commitment to excellence service, charismatic and visionary leadership are inherent strengths of PIB in driving the company forward.

Inspired by PIB’s transformation, in terms of improved services, a highly responsive and efficient management team and greatly enhanced infrastructure with accessibility to a user friendly digital platform, not only we are motivated to drive higher sales growth for the company but we are also experiencing higher customer retention.

– Andrew Yuan – Group Executive Chairman, IHM Group of Companies

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Announcements

Important Updates on Bank Negara Malaysia’s Interim Measures Relating to Individual Medical and Health Insurance Repricing

Buy & Get Rewarded

The Pacific Insurance Berhad Appoints Ms. Khoo Sook Hooi as Chief Financial Officer

Fairfax Asia Appoints Gobinath Athappan as Chairman and Chief Executive Officer

Obituary Announcement – In Loving Memory of Mr. Ramaswamy Athappan

The Pacific Insurance Berhad Appoints Mr. Marcus Hanrieder as Chief Executive Officer

Service Tax Rate Revision From 6% to 8% Beginning 1st March 2024

Enhancing Pacific Roadside Assist: Introducing New Digital Features for an Improved Customer Experience

Important Announcement : Q Sentral Head Office is Now Accessible

Important Announcement : Q Sentral head office is not accessible

Nationwide Customer Service Survey

FAQ on Insurance Customer Satisfaction Index Survey Conducted by Nielsen Malaysia

Important Announcement : HQ @ Q Sentral Electricity Restored

Important Announcement : HQ @ Q Sentral Electricity Disruption

Chinese New Year Greetings 2023

Christmas Greetings 2022

Happy Deepavali 2022

NEW PRODUCT PACIFIC Critical Care

PacificLink System Scheduled Maintenance 27 May 2022 Extended Until 2 June 2022

Introducing Our New Private Car Comprehensive Product – Motor Pro

Extension of Motor Stay Safe & Stay Protected Campaign

Extension of TPIB Free DPPA Campaign

Announcement of Temporary Closure of Melaka Office

Announcement of Temporary Closure of Seremban Office

Closure of TPIB Head Office Customer Service Counter Until 24 February 2022

Announcement of Temporary Closure of PJ & Klang Office

The Pacific Insurance Berhad wishes you & your loved ones Happy Lunar New Year!

TPIB Agency Circular on PIAM Flood Relief CSR Fund

Christmas Greeting

17-19 December 2021 Flood – Communication on Motor & Non-Motor Claims to TPIB Policy Holders

PacificLink System Back to Normal

PacificLink System Down For Maintenance 14 December 2021

Announcement of Temporary Closure of Ipoh Office (Updated)

Announcement of Temporary Closure of Ipoh Office

Deepavali 2021 Greetings

Announcement of Temporary Closure of Kuching Office

Announcement of Temporary Closure of Taiping Office

Temporary Closure of Johor Bahru Branch

Announcement JB Branch Closed To Agents & Walk-Ins During EMCO

Announcement Closing of Seremban Branch During EMCO

Reopening of Head Office

Temporary Closure of Head Office @ Q Sentral

Announcement Closing of Klang Petaling Jaya Branch During EMCO

Announcement Closing of Kuantan Branch

Operating Hours During Movement Control Order (MCO) 3.0

Selamat Hari Raya Aidilfitri

Closing of Klang Branch till 20 May 2021

Reopening of Head Office @ Q Sentral

Temporary Closure of Head Office @ Q Sentral

Reopening of Head Office

Reopening of Seremban Branch

Temporary Closure of Branch Office @ Head Office, Q Sentral

Temporary Closure of Seremban Branch

Temporary Closure of Klang Branch Customer Service Counters

Temporary Closure of Kota Kinabalu Office

Kota Kinabalu Branch Relocation

Reopening of all Branches

Reopening of Branches in Green Zone Areas

Reopening of Head Office @ Q Sentral

Change in Operating Hours for Head Office

PIB Closure of Branch Offices

Circular on Movement Control Order

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