Who We Are
About Us
The Pacific Insurance Berhad offers all classes of general insurance and is known for being a pioneer and a quality provider of medical insurance.
Our Vision
Pacific Insurance will be the market leader in providing SSTLC (Speed, Service, and Tender Loving Care) to satisfy customer needs.
Our Mission
The mission of Pacific Insurance is to be the preferred General Insurer in Malaysia, operating at all times with integrity and respect, providing not only excellent, quality services, but also being efficient and effective in our dealings with all our stakeholders: the customers, shareholders, employees, intermediaries, and regulatory bodies. We are committed to deliver quality products and provide SSTLC (Speed, Service, and Tender Loving Care) to all our stakeholders.
Our Values
- Honesty and integrity are essential in all our relationships and will never be compromised.
- We are results oriented – not political.
- We are team players – no “egos”. A confrontational style is not appropriate.
- We value loyalty – to Fairfax and our colleagues.
- We are hard working but not at the expense of our families.
- We always look at opportunities but emphasize downside protection and look for ways to minimize loss of capital.
- We are entrepreneurial. We encourage calculated risk taking. It is all right to fail but we should learn from our mistakes.
- We will never bet the company on any project or acquisition.
- We believe in having fun – at work!
Our Team
Forever driving us and guiding us towards progress is a team that is fortified by exemplary leadership, clear focus on the goals and tireless perseverance.
Dato’ Khalid Bin Abdol Rahman
Chairman / Independent Non-Executive Director
Read Profile
Dato’ Khalid bin Abdol Rahman (“Dato’ Khalid”) was first appointed to the Board on 19 May 2020 as an Independent Non-Executive Director and he was subsequently appointed as Chairman of the Board on 28 January 2021. He is also a member of the Board Audit Committee, the Board Risk Management Committee, the Board Nomination Committee and the Board Remuneration Committee.
Dato’ Khalid holds a Diploma in Accountancy from University Institute of Technology (MARA) in Selangor. He then went on to obtain a Bachelor of Science degree in Finance from Indiana State University, Indiana, United States, and a Master of Business Administration degree in Marketing from University of New Haven, Connecticut, United States.
Dato’ Khalid has more than 30 years of experience in the fields of corporate planning, business development, mergers and acquisitions, corporate finance and corporate advisory services. Dato’ Khalid is currently the Deputy CEO of SRT-EON Security Services Sdn. Bhd.
Dato’ Chan Choy Lin
Independent Non-Executive Director
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Dato’ Chan Choy Lin (“Dato’ Carol Chan”) was appointed to the Board on 18 March 2020 as an Independent Non-Executive Director. She is also the Chairman of Board Audit Committee and member of the Board Nomination Committee and Board Risk Management Committee.
Dato’ Carol Chan is a member of The Malaysian Institute of Certified Public Accountants and the Malaysian Institute of Accountants.
Dato’ Carol Chan has more than 30 years’ experience with public listed companies that engaged in the businesses of banking and insurance, automotive manufacturing and distribution, trading and services, property and construction, plantation, hospitality and education. Dato’ Carol Chan’s senior management experience covers the areas of mergers, acquisitions and divestments, finance, treasury, corporate social responsibilities, corporate secretarial and legal, including corporate governance, risk management and internal control. Over the years, Dato’ Carol Chan has held several key management positions, she was a key member of various group committees and she also served as a nominee director on the boards of various group companies of a public listed conglomerate.
Dato’ Carol Chan is currently an Independent Non-Executive Director of Ann Joo Resources Berhad, APM Automotive Holdings Berhad and GHL Systems Berhad.
Simon Philip Guy Lee
Independent Director
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Mr. Simon Philip Guy Lee (“Mr. Simon Lee”) was appointed to the Company’s Board of Directors on 15 November 2024. He is the Chairman of the Board Risk Management Committee and the Board Nomination Committee. He is also member of the Board Audit Committee and the Board Remuneration Committee.
Mr. Simon Lee, a British citizen, completed his education in England. He attended Tonbridge School in Kent and obtained his bachelor’s degree in English and French from the University of Leeds in West Yorkshire.
Mr. Simon Lee has a wealth of experience in international financial services, gained over 17 years with the NatWest Bank Group. He spent 10 years at RSA Insurance Group PLC, a FTSE 100 company, with the last three years as Group Chief Executive.
During his tenure, he held various prominent roles, both in The United Kingdom (“UK”) and The United States of America (“USA”), which provided him with deep insights and expertise in the industry.
Mr. Simon Lee is currently sits on the Board of the following companies:
- Fairfax (Barbados) International Ltd
- Brit Syndicates Ltd
- Brit Group Ltd
- Public Policy Holding Co.
- TTW Holdings Ltd
- Trust Investments Ltd
- Tradeplus24 AG (Zurich Based)
Gobinath Arvind Athappan
Executive Director
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Mr. Gobinath Arvind Athappan was appointed to the Board on 26 August 2023 as an Executive Director and a member of the Board Nomination Committee.
Mr. Gobi has a Bachelor’s in Electrical Engineering (Honours) from National University of Singapore, Singapore, and a Master’s in Business Administration from Massachusetts Institute of Technology (MIT) Sloan School of Management, Cambridge, Massachusetts, United States.
Mr. Gobi has more than 25 years’ working experience with over 21 years in the general insurance industry all with the operating companies of Fairfax Financial Holdings Limited (Canada), the ultimate parent company of The Pacific Insurance Berhad.
Dr. Letchumanan a/l Amaippen
Non-Indpendent Non-Executive Director
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Dr. Letchumanan a/l Amaippen (“Dr. Letchumanan”) was appointed to the Company’s Board of Directors on 16 May 2024. He is also a member of the Board Audit Committee and the Board Remuneration Committee.
Dr. Letchumanan obtained his Bachelor of MedicineBachelor of Surgery (“MBBS”) qualification from Kasturba Medical College, Mysore University, Manipal, Karnataka, India in 1983.
Dr. Letchumanan obtained a Fellowship of College General Practitioners from the Indian Medical Council (“IMC”) in 2005, and a Certificate in Occupational Medicine from the National Institute of Occupational Safety and Health (“NIOSH”) in 2002, enabling him to practice as an Occupational Health doctor. He has almost 30 years of combined expertise in medicine and healthcare industries/fields.
Dr. Letchumanan is currently the Board Secretary of Koperasi MCIS Berhad, and also the Director of Prinsip Ribuan Sdn. Bhd.
- RAVINDRA MANJUNATH PRABHAKAR SENIOR EXECUTIVE VICE PRESIDENT
- ADELINE LOH LAY WON CHIEF DISTRIBUTION OFFICER (NON-BROKING)
- ABHISHEK ARUN HEAD OF IT OPERATIONS & INFRASTRUCTURE
- AMAR SINGH A/L NIHAL SINGH HEAD OF BROKING
- CHIA SEONG ENG CHIEF LEGAL & COMPLIANCE OFFICER
- DAVID SELVANESAN NAVARATNAM HEAD OF CLAIMS
- HOW AI LEEN HEAD OF COMMERCIAL LINES UNDERWRITING & RISK ENGINEERING
- JAMES CHOI WENG HON HEAD OF PERSONAL LINES, PRODUCT DEVELOPMENT & RE-INSURANCE
- JEFFREY CHEW KEEN SIONG CHIEF RISK OFFICER
- KHOO SOOK HOOI CHIEF FINANCIAL OFFICER
- KOO THIAM LIM CHIEF INTERNAL AUDITOR
- MADILIN JULIA WOOTTEN CHIEF PEOPLE & ADMINISTRATION OFFICER
- NG MOON JEN HEAD OF MEDICAL
- STEVEN RAVINDRAN VISVALINGAM APPOINTED ACTUARY
- ZEENATH BEGUM BINTI MOHAMED MASTAN COMPANY SECRETARY
- Board of Directors
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Dato’ Khalid Bin Abdol Rahman
Chairman / Independent Non-Executive Director
Read ProfileDato’ Khalid bin Abdol Rahman (“Dato’ Khalid”) was first appointed to the Board on 19 May 2020 as an Independent Non-Executive Director and he was subsequently appointed as Chairman of the Board on 28 January 2021. He is also a member of the Board Audit Committee, the Board Risk Management Committee, the Board Nomination Committee and the Board Remuneration Committee.
Dato’ Khalid holds a Diploma in Accountancy from University Institute of Technology (MARA) in Selangor. He then went on to obtain a Bachelor of Science degree in Finance from Indiana State University, Indiana, United States, and a Master of Business Administration degree in Marketing from University of New Haven, Connecticut, United States.
Dato’ Khalid has more than 30 years of experience in the fields of corporate planning, business development, mergers and acquisitions, corporate finance and corporate advisory services. Dato’ Khalid is currently the Deputy CEO of SRT-EON Security Services Sdn. Bhd.
Dato’ Chan Choy Lin
Independent Non-Executive Director
Read ProfileDato’ Chan Choy Lin (“Dato’ Carol Chan”) was appointed to the Board on 18 March 2020 as an Independent Non-Executive Director. She is also the Chairman of Board Audit Committee and member of the Board Nomination Committee and Board Risk Management Committee.
Dato’ Carol Chan is a member of The Malaysian Institute of Certified Public Accountants and the Malaysian Institute of Accountants.
Dato’ Carol Chan has more than 30 years’ experience with public listed companies that engaged in the businesses of banking and insurance, automotive manufacturing and distribution, trading and services, property and construction, plantation, hospitality and education. Dato’ Carol Chan’s senior management experience covers the areas of mergers, acquisitions and divestments, finance, treasury, corporate social responsibilities, corporate secretarial and legal, including corporate governance, risk management and internal control. Over the years, Dato’ Carol Chan has held several key management positions, she was a key member of various group committees and she also served as a nominee director on the boards of various group companies of a public listed conglomerate.
Dato’ Carol Chan is currently an Independent Non-Executive Director of Ann Joo Resources Berhad, APM Automotive Holdings Berhad and GHL Systems Berhad.
Simon Philip Guy Lee
Independent Director
Read ProfileMr. Simon Philip Guy Lee (“Mr. Simon Lee”) was appointed to the Company’s Board of Directors on 15 November 2024. He is the Chairman of the Board Risk Management Committee and the Board Nomination Committee. He is also member of the Board Audit Committee and the Board Remuneration Committee.
Mr. Simon Lee, a British citizen, completed his education in England. He attended Tonbridge School in Kent and obtained his bachelor’s degree in English and French from the University of Leeds in West Yorkshire.
Mr. Simon Lee has a wealth of experience in international financial services, gained over 17 years with the NatWest Bank Group. He spent 10 years at RSA Insurance Group PLC, a FTSE 100 company, with the last three years as Group Chief Executive.
During his tenure, he held various prominent roles, both in The United Kingdom (“UK”) and The United States of America (“USA”), which provided him with deep insights and expertise in the industry.
Mr. Simon Lee is currently sits on the Board of the following companies:
- Fairfax (Barbados) International Ltd
- Brit Syndicates Ltd
- Brit Group Ltd
- Public Policy Holding Co.
- TTW Holdings Ltd
- Trust Investments Ltd
- Tradeplus24 AG (Zurich Based)
Gobinath Arvind Athappan
Executive Director
Read ProfileMr. Gobinath Arvind Athappan was appointed to the Board on 26 August 2023 as an Executive Director and a member of the Board Nomination Committee.
Mr. Gobi has a Bachelor’s in Electrical Engineering (Honours) from National University of Singapore, Singapore, and a Master’s in Business Administration from Massachusetts Institute of Technology (MIT) Sloan School of Management, Cambridge, Massachusetts, United States.
Mr. Gobi has more than 25 years’ working experience with over 21 years in the general insurance industry all with the operating companies of Fairfax Financial Holdings Limited (Canada), the ultimate parent company of The Pacific Insurance Berhad.
Dr. Letchumanan a/l Amaippen
Non-Indpendent Non-Executive Director
Read ProfileDr. Letchumanan a/l Amaippen (“Dr. Letchumanan”) was appointed to the Company’s Board of Directors on 16 May 2024. He is also a member of the Board Audit Committee and the Board Remuneration Committee.
Dr. Letchumanan obtained his Bachelor of MedicineBachelor of Surgery (“MBBS”) qualification from Kasturba Medical College, Mysore University, Manipal, Karnataka, India in 1983.
Dr. Letchumanan obtained a Fellowship of College General Practitioners from the Indian Medical Council (“IMC”) in 2005, and a Certificate in Occupational Medicine from the National Institute of Occupational Safety and Health (“NIOSH”) in 2002, enabling him to practice as an Occupational Health doctor. He has almost 30 years of combined expertise in medicine and healthcare industries/fields.
Dr. Letchumanan is currently the Board Secretary of Koperasi MCIS Berhad, and also the Director of Prinsip Ribuan Sdn. Bhd.
- Management Team
-
- RAVINDRA MANJUNATH PRABHAKAR SENIOR EXECUTIVE VICE PRESIDENT
- ADELINE LOH LAY WON CHIEF DISTRIBUTION OFFICER (NON-BROKING)
- ABHISHEK ARUN HEAD OF IT OPERATIONS & INFRASTRUCTURE
- AMAR SINGH A/L NIHAL SINGH HEAD OF BROKING
- CHIA SEONG ENG CHIEF LEGAL & COMPLIANCE OFFICER
- DAVID SELVANESAN NAVARATNAM HEAD OF CLAIMS
- HOW AI LEEN HEAD OF COMMERCIAL LINES UNDERWRITING & RISK ENGINEERING
- JAMES CHOI WENG HON HEAD OF PERSONAL LINES, PRODUCT DEVELOPMENT & RE-INSURANCE
- JEFFREY CHEW KEEN SIONG CHIEF RISK OFFICER
- KHOO SOOK HOOI CHIEF FINANCIAL OFFICER
- KOO THIAM LIM CHIEF INTERNAL AUDITOR
- MADILIN JULIA WOOTTEN CHIEF PEOPLE & ADMINISTRATION OFFICER
- NG MOON JEN HEAD OF MEDICAL
- STEVEN RAVINDRAN VISVALINGAM APPOINTED ACTUARY
- ZEENATH BEGUM BINTI MOHAMED MASTAN COMPANY SECRETARY
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Financial Reports
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